Sadly I lost my wife of 39 years died very suddenly at the end of March. She had a number of years ago drawn up a detailed plan for her funeral – she was always planning things in advance. Wayne and his team were so efficient in making sure that things happened in accordance with her wishes and took so much pressure of me at such a difficult and sad time. Wayne is a very professional and caring individual, with nothing being too much trouble. Just the sort of person you need and would want to be supporting, and organising things for you at this most difficult of times.
I would have no hesitation in recommending his company to anyone needing to arrange a funeral in the Frome area.
Mr P. John, Frome

Wayne has the most confident, subtle and caring manner. My mums funeral went off beautifully with his professional support. Nothing was too much trouble. He was with us from the first appointment through to us leaving Haycombe Cemetery. We couldn’t have wished for a better send off for mum. Thank you Wayne, your services are exceptional.
Mrs S. McGovern, Frome

Wayne was, throughout the whole process, amazing. His calm efficiency along with his professional manner and genuine kindness made what was an emotional and difficult time for my mother and me so much more manageable. I could not recommend Wayne Kelly Independent Funeral Directors more highly. Thank you Wayne.
Mrs S. Parsons, Faulkland

Wayne Kelly offers an excellent independent undertaking service and I am so pleased we chose him at the most sad and difficult time when we lost our Dear Dad recently in May 2021. Wayne offers a very personal and respectful, professional service and has a very good premises at Commerce Park, Frome, which was easy to find and provided a welcoming, private meeting space to make all the necessary arrangements.
Wayne was always available to speak to at any time and it was easy to arrange meetings with him. He also arranged  an excellent celebrant who really took time to find out about our Dad’s life and character, which really helped the service feel so special and tailored to the way we wanted it to be. Thank you Wayne for taking care of Dad and making everything so straight forward and easy for us, I would not hesitate to recommend your services.
Miss J. Douglas, Rode

I would like to thank you for your services which were exemplary right from the start. I couldn’t have imagined a better “send off”, which was conducted with exactly the right sense of reverence and gravitas.
Mrs M. Haines, Frome

No one can prepare you for the death of a loved one, the emotions, fears, tears …….never mind the arrangements and administration that goes with it. Where do you start?

In the midst of my particular whirlwind of emotions, Wayne was recommended to me (extremely highly I might add) and due to the close proximity of his premises to my work premises, it made sense for me to contact him.

Despite being a highly organised individual myself – I had absolutely no experience in organising a funeral nevermind whilst on a rollercoaster of emotions. It was therefore immensely comforting to have Wayne’s quiet yet professional guidance throughout.

Wayne will discuss requirements, needs, wishes etc so that everything is personal to your loved one, you and your family. Not a standard – one size fits all – service by any means. He will, if you need him to, arrange everything, or give recommendations where required. At the first meeting, I left with an itemised list of everything I wanted/needed and what it would cost. I also left with a lot of relevant information regarding, headstones, flowers. I felt so much better, prepared and more in control of the situation.

From the initial phone call, to the first appointment, the two chapel of rest visit etc, he was on hand, very caring, very attentive, hugely professional. Nan looked so incredibly peaceful and beautiful, I knew she was in kind and caring hands. I was able to put a personal item in her coffin which was really lovely for me and my family.

He arranged for me to have Hazel, a funeral celebrant, who is just as wonderful and caring as Wayne. Again, she was on hand at all times in the lead up to the service and even rang me on the day. Between them both, my nan’s send off was truly more than I could have hoped for. With my family in Australia (and up north) being able to join via webcast, to the reverence with which all staff showed her, it was all so very beautiful and this has helped all the family (near and far) enormously.

At my request, again in his quiet and very efficient way, Wayne took care of everything that was needed for the interment of her ashes and got in touch with Lorraine at Christ Church, Warminster who gave us a little service (which nan would have loved), time to reflect and lay flowers.

Whilst this is not something I wish to be doing again in a great hurry, I have no doubt at all, that Wayne (with his wealth of empathy, kindness and experience) will be the only person I go to.

Mrs P. Hillier, Edington

We would like to express our thanks to Wayne for directing the funeral of our dear mum who passed away during the coronavirus pandemic. Wayne showed so much compassion at this difficult time. He is so kind, thoughtful and very professional. We would highly recommend Wayne at these difficult times.
Mr & Mrs R. Hawkes, Frome

We cannot recommend Wayne Kelly more highly for his understanding and support following our recent bereavement.  From start to finish, Wayne’s guidance through the official procedures and current COVID-19 restrictions ensured the funeral and interment were conducted in a safe and dignified manner yet remained personal and a fitting tribute for our dear Dad.  Wayne is an exemplary professional and very caring so Dad and we were in the safest of hands.  Thank you Wayne, we will be eternally grateful.
S. Axe & M. Sargent, Bristol

Wayne is a consummate professional.  He strikes a wonderful balance between professionalism and compassion at these difficult times.  I cannot praise him and his associates highly enough. Knowing my Mother was in such safe hands brought me a great deal of comfort.
Thank you Wayne for offering a service that is second to none and for all your care and support.
J. Mounty, Wanstrow

When one is vulnerable, emotional, at a loss as to how to proceed – as in the example of losing a loved one – one reaches for the experts, the professionals, those with empathy. We could not possibly have chosen a better Funeral Director than Wayne Kelly, Frome. He was recommended by a friend who is attached to a vibrant church and our expectations were surpassed. The company is efficient, discreet, respectful. Wayne, himself, puts a human face on the business of dealing with last things. He is kind, calm, reassuring, tactful. He listens. He accommodates all matters to the wishes of the bereaved parties. He delivers on promises. He sees things through and anticipates any potential problems. His website uses the word ‘vocation’ to describe his ‘calling’ – it is entirely appropriate. We have been overwhelmed by his support, attention to detail, patient interactions and brilliantly appropriate demeanour. We cannot recommend him highly enough.

Mr & Mrs C. Bird, Frome

There can scarcely be a time in life when you are so vulnerable yet are required to place your faith and the care of of a loved one in the hands of someone that you do not not know very well, or even at all. I had experience of the service provided by Wayne on a couple of occasions in the past few years; when I lost my beloved Mum in February of this year, I knew I had to go direct to him.

I simply cannot recommend Wayne highly enough. He is a consummate professional and manages to provide a truly personal service, while still being compassionate and empathetic. Wayne was thoughtful and caring throughout the entire process, and he made clear that there was never a “silly question”. He placed the needs of the family first and foremost and we are forever grateful for his work in easing such a difficult time for us.

I have absolutely no hesitation in recommending Wayne and his services to anyone who needs them.

L. Frapwell, Frome

We would like to express our thanks to Wayne for directing the funeral for my husband who passed away during the coronavirus crisis.

We chose Wayne as our funeral director to help arrange his funeral as we wanted to go with someone able to provide a personal touch, rather than a large franchised organisation, and when we visited the premises we immediately felt at ease with his welcome and calming interior.

Wayne was very compassionate and professional throughout; both in the organising and facilitating the day Itself. It was a very strange day, stranger than most funerals, as only 10 people were allowed in the crematorium, however, Wayne couldn’t have done more to make the day memorable.

We would highly recommend Wayne at these difficult times.

L. Sims, Frome

From the moment Wayne came to collect my husband from the care home, his professionalism and care shone through.
He guided me through every stage of arranging the funeral, always at the end of the phone if I needed help.
Arranging a funeral for a loved one seems like the most important thing you do for them and getting it right is so important. With Wayne’s help every thing was perfect.
J. Knowles, Frome

Wayne was an invaluable source of advice and guidance when in a situation my daughters and I have never experienced before namely that of dealing with the sudden death of a loved one.

His compassionate and caring nature helped us through every aspect of dealing with arrangements we were quite unfamiliar with and he made everything run smoothly.

At his welcoming and well-appointed premises at Commerce Park, Frome we indicated to Wayne our wish to arrange an uplifting service of Thanksgiving and Celebration of Life and he helped us steer our way through the organisation necessary to achieve this by giving us advice and suggestions and then providing us with a beautifully presented Order of Service and an appropriate family floral tribute.

When identifying a single phrase to describe our experience with Wayne of Wayne Kelly Independent Funeral Directors our minds inevitably conclude that he is ‘A blessing in disguise’ and we have no hesitation in recommending his very professional services.

A. Oakes, Berkley

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